Money-Back Guarantee
Test for 180 days – even with an opened tub
We want you to be happy with our products. That's why you have 180 days from the date of purchase to try them at your own pace. If you're not satisfied, send the goods back to us and we'll refund the purchase price – even if the tub has already been opened.
How it works
- Please contact us briefly before sending anything back: info@surpresanatural.de or via our contact form. We can only match and refund returns that have been announced.
- Send the tub back to us – opened or unopened – within 180 days of the purchase date.
- Once it arrives, we'll refund the purchase price via the same method you used to pay.
Your statutory rights, such as the right of withdrawal, remain unaffected.